Quick Help

The knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.

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Trouble with logging into forums
If you are having an issue logging in to the forums, this is due to our security update and to resolve this and resume visiting the forums as normal please follow this instruction:1-Delete the browser...
Article rated 3.0/5.0
Cant create an Account
Hi, Q: my problem is i cant really create an Account every time I'm in the registration page the "create account" button doesn't seem to work it kinda just refreshes the page, how do I resolve this?...
Article rated 1.9/5.0
Website login
Q: I can normally log into game via my login and password, but I can't log in to website account with the same login and password. What should I do?A: "Click" on the login button instead of Hitting en...
Article rated 2.8/5.0
Can't Run The Launcher/game
Q: I have downloaded Zesua & Amnesia [Self Extract] from the site and extracted it but when i try to run the launcher nothing opens... what would be the problem?A: Ensure your anti virus is off, o...
Article rated 2.0/5.0
Rappelz-Vertex Shader Error
Q: I can't get game to load, keep getting "Rappelz-Vertex Shader Error Failed to create grass vertex shader". I have directX 11 installed and I've already tried reinstalling game. What should I do? A:...
Article rated 3.3/5.0

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